User on a tablet
Cookies
Cookies

Overview

Our website and mobile applications (Platforms) use cookies and other forms of tracking technologies to distinguish you from other users of our Platforms. This helps us to provide you with an optimised experience when you browse our Platform and also allows us to make improvements. You can disable the use of cookies as set out below if you choose to do so, however this may affect your use of our Platforms.

What is a cookie?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. To find out more about cookies, please visit www.allaboutcookies.org.

How do we use cookies and tracking technology?

Our Platforms use different types of cookies for various purposes:

  • Essential - These are cookies that are required for the operation of our Platforms. They include, for example, cookies that enable you to log into secure areas of our Platforms, complete a booking or make use of our other online services. If you disable these cookies, you may not be able to use our Platforms.
  • Analytical - These allow us to recognise and count the number of visitors and to see how visitors move around our Platforms when they are using them. This helps us to improve the way our Platforms work, for example, by ensuring that users are finding what they are looking for easily. 
  • Personalisation - These are used to recognise you when you return to our Platforms. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). 
  • Marketing - These cookies record your visit to our Platforms, the pages you have visited and the links you have followed. We will use this information to make our Platforms and the advertising displayed on them more relevant to your interests. We may also share this information with third parties for this purpose, for example, by serving a relevant advert to a social media channel based on your browsing history on our Platforms.

Detailed information about tracking technology

You can find more information about some of the individual cookies and other forms of tracking technology we use and the purposes for which we use them in the table below:

Name of CookiePartyExpirationPurpose
_gaGoogle LLC2 yearsAssociated with Google Universal Analytics to distinguish unique users by assigning a randomly generated number as a client identifier.
Name of Cookie_ga
PartyGoogle LLC
Expiration2 years
PurposeAssociated with Google Universal Analytics to distinguish unique users by assigning a randomly generated number as a client identifier.

Can I disable cookies?

Depending on where you are located, our Platforms may allow you to approve or deny the use of cookies. To approve, simply click “Accept” or to reject, click “Deny”. Additionally, we also provide the ability for you to manage your preferences in respect of different categories of cookies by clicking on the cookies icon on our website. Additionally, on most browsers and devices, you can set your preferences to tailor how cookies and similar tracking technologies are used. For example, you can set your preferences to accept cookies, notify you when a cookie is issued or reject all cookies. To find out more about booking and deleting cookies, please visit www.allaboutcookies.org.

Note that if you set your preferences to block all cookies (including essential cookies) you may not be able to access all or parts of our Platforms or book certain courses. If you delete your cookies we may no longer automatically recognise your preferences, such as language and country preferences.

Other tracking technologies

We use clear image files, pixel tags and other similar technology on our Platforms and embedded within emails we send to you. These files are small graphics with a unique identifier, with a similar function to, and often used in combination with, cookies. We may use pixel tags and similar technology), in connection with the Platforms to, among other things, track the activities of Platform visitors, help us manage content, and compile statistics about usage of the Platforms.

In order to understand your journey across multiple devices (such as your laptop and mobile) and personalise our Platforms, we use aggregated data provided by third party digital platforms about your interaction with us across multiple devices, based on your log-ins into relevant third party services. These third parties also facilitate the personsalisation of the adverts delivered to you across your various devices on the basis of your behaviour on one or more of your devices where you have logged into the relevant third party services.

To understand user behaviour so as to improve our Platforms and products and services, we use other aggregated data received from third party digital platforms (including demographic and interest information derived from your usage of other websites), together with our own aggregated data about your interactions with us on our Platforms. We do not disaggregate this data to identify your specific demographic or interest information.

Further information

Full details about the information we collect, store and disclose is available in our privacy policy.

If you have any queries about our Cookie Policy, please contact fzato@flydubai.com for further assistance.